Terms & Conditions

Terms & Conditions

  1. For us to proceed with any work, we require all clients to sign, date and print their name on the quotation sent to you and return to our address.
  2. If you have chosen a resin bound finish, please confirm below your resin choice using the code on the rear of the sample.
  3. On receipt of the signed quotation we will contact you to confirm a start date.
  4. A deposit must be received no later than 7 days prior to start date. If your work is for a residential crossover approved by Surrey County Council, then no deposit is required.
  5. Balance payment terms are strictly 30 days from date of invoice. The invoice will be issued on completion of these works.
  6. A contract will exist once the deposit is received.
  7. Due to the nature of our business, confirmed dates for work may change. In the unlikely event of this happening, we will give you as much notice as possible.
  8. Work is not guaranteed for oil and chemical spillage or inappropriate use. Due to the nature of patch works, this is also not guaranteed.
  9. TTS Surfacing Ltd will not be held responsible for weed growth from underlying surfaces unless we have undertaken full construction. Weed control on existing surface is down to the client to have suitably treated the surface prior to our commencement of works.
  10. Please note work will not be guaranteed by TTS Surfacing Ltd for any cracking or subsidence in the underlying surfaces if it has not been prepared by us. If we do not carry out the groundwork, we will not be held responsible for standing water issues.
  11. If our quotation is priced off a plan, information supplied or the site is prepared by others, then it will be subject to a measurement either prior to commencement of works or after works are completed. Our quotation will then be subject to price change according to correct measurements.
  12. Although every care is taken in our initial surveys there is always the possibility of unforeseen circumstances, usually below ground and although rare, TTS Surfacing Ltd reserves the right to review the contract and associated costs.
  13. TTS Surfacing Ltd reserve the right to revise our quotations at any point during the course of works if specifications change from our original quotations.
  14. Please be aware all aggregates are natural products and can vary throughout batches. The nature of the materials and processes used, make it unavoidable that apparent variation in texture and colour of the surface material may occur. Whilst every possible care will be taken, the company cannot guarantee colour and texture matching closer than those inherent to the materials and processes used. Once the surface is laid over a period of time it will lose its shine and give a natural, matt stone finish. The texture of finish may vary and working marks may also be visible under light at obscure angles. We endeavour to provide a seamless finish to the surface, however this is not always possible. In such circumstances a joining or expansion strip may be used.